Warranty Policy

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"Sending you a picture of the results of a new seat upholstery for our 92 Ford. The TuffSew Straight Stitch 9" is surely a great Machine to do this kind of work. We are so pleased with it we will NOT HESITATE to recommend it .The DVD was extremely help-full in starting the operation (of the recovering of the seat). Our thanks to you and to TuffSew."

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Warranty Registration

So you have decided to buy a TuffSew sewing machine. Your next step is to register your machine so you can receive our full warranty.

TuffSew sewing machine heads are warranted for a period of 12 months from the date of the original purchase against manufacturer's defects due to imperfections in workmanship and materials.

This warranty does not cover transportation, shipping costs, and these parts listed: Needles, bobbins, belts, light bulbs, needle plates, feed dogs, shuttles, springs, and tension. All parts other then those specified above that have been deemed defective by the manufacturer, at our discretion will be either repaired or replaced at no charge to the customer. Customer is responsible for all shipping costs.

This limited warranty is offered to the customer provided that your machine is used for normal sewing purposes and is given reasonable good care and lubrication in accordance with the instructions set forth in the instruction book. Normal wear and tear of the parts, any accidents, any abuse, or negligence is not covered by our warranty. Finally the machine is not covered by under warranty if the machine has been repaired by an authorized or unqualified sewing machine dealer, retailer, or technician. Warranty is void if machine has been disassembled or altered in any way.

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